Pending transactions refer to credits, debits, and holds that have not yet posted to your account.
Transactions made with your Woodforest Debit Card using a PIN typically are processed and posted to your
account on the same day that the transaction is made, or on the next business day. Transactions made
with your Woodforest Debit Card but without your PIN (signature-based transactions) may take several business
days to post to your account. An "authorization hold" (shown in your pending transactions as a "pre-auth")
is placed on your account and will reduce the balance available to authorize other transactions with your
Woodforest Debit Card. In most cases, this hold will be removed from your account either (1) when the actual
transaction amount is debited from your account in a posted transaction, or (2) approximately four business
days after the authorization, whichever occurs sooner. While this hold will reduce the balance available to
authorize subsequent Woodforest Debit Card transactions, it will not affect the payment of other withdrawals such
as checks, electronic funds transfers or previously authorized Woodforest Debit Card transactions.
In some cases, the amount of the pending transaction may not match the actual amount of the transaction.
This is common. Some merchants, including restaurants and gas stations, will place an initial hold (known
as an "authorization hold" and reflected in online banking as a "pre-auth") on the account for a higher
or lower dollar amount. In that instance, you may see a second transaction listed which, when added (if
a debit) or subtracted (if a credit) to the pre-auth amount, equal the amount of the transaction. Once
the transaction is processed, which may take several days, the actual amount of the transaction will be posted to your account.
At times, you may see a transaction listed twice in pending transactions, once as a pre-authorization and
a second time as the transaction to be posted. When this occurs, only the amount of the transaction to be
posted is deducted from your Available Balance.